Ubuntu Dapper 6.06 ==> Feisty? 7.10 - CD-ROM Drive not recognised

Hi all. I have an Asus P5WDG2-WS-Pro, and am having trouble trying to install a version of Ubuntu I got from the last WLUG install meet - (This is the Feisty 7.04 Alternative CD I believe - will need to double-check this). Basically it boots from CD fine, but fails to recognise the CD-ROM drive - is it not recognising the IDE controller? I will try to sort out a dmesg from when I boot the 7.04 CD. The strange thing is that Dapper 6.06 Live CD boots from same CD-ROM, and happily installs from the same CD-ROM - any recommendations on things to try? Mobo chipset info: North Bridge: Intel 975x South Bridge: Intel ICH7R PCI-X: 6702PXH DMESG Stuff: Linux version 2.6.15-28-686 (buildd(a)terranova) (gcc version 4.0.3 (Ubuntu 4.0.3-1ubuntu5)) #1 SMP PREEMPT Thu May 10 09:56:30 UTC 2007 PCI: Ignoring BAR0-3 of IDE controller 0000:00:1f.1 ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx ICH7: IDE controller at PCI slot 0000:00:1f.1 ACPI: PCI Interrupt 0000:00:1f.1[A] -> GSI 22 (level, low) -> IRQ 233 ICH7: chipset revision 1 ICH7: not 100% native mode: will probe irqs later ide0: BM-DMA at 0xffa0-0xffa7, BIOS settings: hda:DMA, hdb:pio ide1: BM-DMA at 0xffa8-0xffaf, BIOS settings: hdc:pio, hdd:pio Probing IDE interface ide0... hda: probing with STATUS(0x50) instead of ALTSTATUS(0x0a) hda: probing with STATUS(0x51) instead of ALTSTATUS(0x0a) hda: probing with STATUS(0x51) instead of ALTSTATUS(0x0a) hda: LITE-ON DVDRW SOHW-1693S, ATAPI CD/DVD-ROM drive hdb: probing with STATUS(0x00) instead of ALTSTATUS(0x0a) hdb: probing with STATUS(0x00) instead of ALTSTATUS(0x0a) ide0 at 0x1f0-0x1f7,0x3f6 on irq 14 Probing IDE interface ide1... hda: ATAPI 48X DVD-ROM DVD-R CD-R/RW drive, 2048kB Cache, UDMA(33) Uniform CD-ROM driver Revision: 3.20 ACPI: bus type scsi registered libata version 1.20 loaded. ahci 0000:00:1f.2: version 1.2 ACPI: PCI Interrupt 0000:00:1f.2[B] -> GSI 23 (level, low) -> IRQ 50 PCI: Setting latency timer of device 0000:00:1f.2 to 64 ahci 0000:00:1f.2: AHCI 0001.0100 32 slots 4 ports 3 Gbps 0xf impl SATA mode ahci 0000:00:1f.2: flags: 64bit ncq led clo pio slum part ata1: SATA max UDMA/133 cmd 0xF8876900 ctl 0x0 bmdma 0x0 irq 58 ata2: SATA max UDMA/133 cmd 0xF8876980 ctl 0x0 bmdma 0x0 irq 58 ata3: SATA max UDMA/133 cmd 0xF8876A00 ctl 0x0 bmdma 0x0 irq 58 ata4: SATA max UDMA/133 cmd 0xF8876A80 ctl 0x0 bmdma 0x0 irq 58 ata1: dev 0 cfg 00:0c5a 49:2f00 82:346b 83:7d01 84:4023 85:3469 86:3c01 87:4023 88:207f 93:0000 ata1: dev 0 ATA-7, max UDMA/133, 625142448 sectors: LBA48 sata_get_dev_handle: SATA dev addr=0x1f0002, handle=0xdffe5d80 ata1: dev 0 configured for UDMA/133 sata_get_dev_handle: SATA dev addr=0x1f0002, handle=0xdffe5d80 scsi1 : ahci ata2: no device found (phy stat 00000000) scsi2 : ahci ata3: dev 0 cfg 00:0c5a 49:2f00 82:346b 83:7d01 84:4023 85:3469 86:3c01 87:4023 88:207f 93:0000 ata3: dev 0 ATA-7, max UDMA/133, 625142448 sectors: LBA48 sata_get_dev_handle: SATA dev addr=0x1f0002, handle=0xdffe5d80 ata3: dev 0 configured for UDMA/133 sata_get_dev_handle: SATA dev addr=0x1f0002, handle=0xdffe5d80 scsi3 : ahci ata4: no device found (phy stat 00000000) scsi4 : ahci Vendor: ATA Model: ST3320620AS Rev: 3.AA Type: Direct-Access ANSI SCSI revision: 05 Vendor: ATA Model: ST3320620AS Rev: 3.AA Type: Direct-Access ANSI SCSI revision: 05 Driver 'sd' needs updating - please use bus_type methods SCSI device sda: 625142448 512-byte hdwr sectors (320073 MB) SCSI device sda: drive cache: write back SCSI device sda: 625142448 512-byte hdwr sectors (320073 MB) SCSI device sda: drive cache: write back sda: sda1 sda2 sda3 < sda5 sda6 sda7 sda8 > sda4 sd 1:0:0:0: Attached scsi disk sda SCSI device sdb: 625142448 512-byte hdwr sectors (320073 MB) SCSI device sdb: drive cache: write back SCSI device sdb: 625142448 512-byte hdwr sectors (320073 MB) SCSI device sdb: drive cache: write back sdb: sdb1 sdb2 sdb3 sd 3:0:0:0: Attached scsi disk sdb Probing IDE interface ide1... Cheers, Elroy.

On 21/07/07, elroy <elroy(a)ihug.co.nz> wrote:
Hi all. Basically it boots from CD fine, but fails to recognise the CD-ROM drive - is it not recognising the IDE controller?
You wont be able to use the cdrom drive for anything else if thats the drive you booted from. Is this what you mean? The OS image will be mounted from the drive, so it wont be separately visible. If you booted successfully, then the drive must of been supported. -- See my blog at http://snap-happy3216.blogspot.com

Glenn Enright wrote:
On 21/07/07, elroy <elroy(a)ihug.co.nz> wrote:
Hi all. Basically it boots from CD fine, but fails to recognise the CD-ROM drive - is it not recognising the IDE controller?
You wont be able to use the cdrom drive for anything else if thats the drive you booted from. Is this what you mean? The OS image will be mounted from the drive, so it wont be separately visible. If you booted successfully, then the drive must of been supported.
Hi. When attempting to install from the Alternative CD: (Ubuntu 7.04? Alternate CD? - ('uname -r' gives 2.6.20-15-generic kernel version when booted from the problem CD)) I can start the install process (i.e. choose to install in txt mode, kernel loads, can choose my language OK, detect/configure keyboard OK, i.e. the install process is running), but when I get to 'Detect and Mount CD-ROM' the install cannot proceed with "No common CD-ROM drive was detected". Some further info I just acquired which I will research later tonight: From the DMESG output: " ... scsi3: pata_marvell BAR5:00:04 01:7F 02:22 03:C8 04:00 05:00 06:00 07:00 08:00 09:00 0A:00 0B:00 0C:00 0D:00 0E:00 0F:00 ATA: Abnormal status 0x7F on port 0x0001ac07 scsi4: pata_marvell BAR5:00:04 01:7F 02:22 03:C8 04:00 05:00 06:00 07:00 08:00 09:00 0A:00 0B:00 0C:00 0D:00 0E:00 0F:00 ATA: Abnormal status 0x7F on port 0x0001a807 ... " lspci | grep Marvell finds: Marvell Ethernet1/RAID/Ethernet2 lspci | grep RAID gives: "02:00.0 RAID bus controller: Marvell Technology Group Ltd. Unknown device 6145 (rev a1)" Note that all of the above info was from the "2.6.20-15-generic" kernel which I assume is from the Ubuntu 7.04 Alternate CD. Cheers for any help. Elroy.

On 7/23/07, elroy <elroy(a)ihug.co.nz> wrote:
Hi.
When attempting to install from the Alternative CD:
(Ubuntu 7.04? Alternate CD? - ('uname -r' gives 2.6.20-15-generic kernel version when booted from the problem CD)) I can start the install process (i.e. choose to install in txt mode, kernel loads, can choose my language OK, detect/configure keyboard OK, i.e. the install process is running), but when I get to 'Detect and Mount CD-ROM' the install cannot proceed with "No common CD-ROM drive was detected".
Some further info I just acquired which I will research later tonight:
Not clearly understanding what you're doing here... Are you booting from the 7.04 CD (not 7.10 I presume - your title of email is wrong)? The dmesg and lpci output - is that from 7.04 or your old output? You're saying I think from 7.04 - did you drop to a command line to get it? If so can you tell us the output from: mount and also: cat /etc/fstab If you don't get it sorted then you can always take to the next Saturday workshop. Ian -- Web: http://wand.net.nz/~iam4/ Blog: http://iansblog.jandi.co.nz WAND Network Research Group

Ian McDonald wrote:
Not clearly understanding what you're doing here...
Are you booting from the 7.04 CD (not 7.10 I presume - your title of email is wrong)?
The dmesg and lpci output - is that from 7.04 or your old output? You're saying I think from 7.04 - did you drop to a command line to get it?
If so can you tell us the output from: mount
and also: cat /etc/fstab
If you don't get it sorted then you can always take to the next Saturday workshop.
Ian
OK. Sorry for the confusion - I suppose I should have said this from the start: I am currently running Ubuntu 6.06 LTS - "2.6.15-28-686". This works perfectly with my CD/DVD-ROM drive e.g. I can play CD's/DVD's and burn CD's/DVD's etc. not a problem. I want to update my machine from 6.06 to a CD I have here which is called "Ubuntu 7.04 Alternate CD" - this label may be incorrect, but when booting from it, 'uname -r' gives "2.6.20-15-generic" kernel version. For whatever reason, probably related to errors in prior e-mails, the install could not progress any further. Cheers, Elroy.

I am currently running Ubuntu 6.06 LTS - "2.6.15-28-686".
This works perfectly with my CD/DVD-ROM drive e.g. I can play CD's/DVD's and burn CD's/DVD's etc. not a problem.
I want to update my machine from 6.06 to a CD I have here which is called "Ubuntu 7.04 Alternate CD" - this label may be incorrect, but when booting from it, 'uname -r' gives "2.6.20-15-generic" kernel version.
For whatever reason, probably related to errors in prior e-mails, the install could not progress any further.
First; this is a two-step process. You need to upgrade to Ubuntu 6.10 (Edgy) and then you can upgrade from there to 7.04 (Feisty). Second; To upgrade you don't need to boot from the CD (although it may be another option, I'm not sure). Just put the 'alternate' CD in the drive while logged in and you should see a window pop up offering to upgrade the system. Third; there may actually be some issue with your hardware, but we'll figure that out on the day. Bring your computer along, I'll make sure I have the 6.10 images with me on Saturday and we'll get it all sorted out for you!

Bruce Kingsbury wrote:
First; this is a two-step process. You need to upgrade to Ubuntu 6.10 (Edgy) and then you can upgrade from there to 7.04 (Feisty).
Second; To upgrade you don't need to boot from the CD (although it may be another option, I'm not sure). Just put the 'alternate' CD in the drive while logged in and you should see a window pop up offering to upgrade the system.
Third; there may actually be some issue with your hardware, but we'll figure that out on the day.
Bring your computer along, I'll make sure I have the 6.10 images with me on Saturday and we'll get it all sorted out for you!
Hi Bruce I have been trying to sort out all my data, and finally have done so, and backed it all up, so would prefer to start with a clean slate than try to do an upgrade :-) Will try to be at the next install day. Cheers, Elroy.
participants (4)
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Bruce Kingsbury
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elroy
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Glenn Enright
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Ian McDonald