The UK’s National Health Service is being forced to phase out its heavy reliance on fax machines <https://www.theregister.co.uk/2018/12/10/hancock_fax_ban_nhs/> and resort to more, um, “digital” alternatives like e-mail instead: However, it's worth noting that just last week, up to 1.2 million staffers were locked out of their NHSmail accounts after Accenture reportedly botched a data centre upgrade. [Helen Stokes-Lampard, chair of the Royal College of General Practitioners] raised similar concerns about the resilience of the IT systems the NHS is racing to introduce. "What's shocking is how often digital innovations fall over," she said. "It doesn't mean we shouldn’t do it, but what it does mean is we have to be realistic about with the time scales for this."