I just received an odd phone call which just played a (somewhat muffled and over-compressed) recorded message saying something like “This is Spark NZ informing you that your internet service is going to be terminated. For further information press 1, or press 2 for other queries.” After a few seconds, during which I did nothing, it hung up. I think I may have received a similar call maybe 2-3 weeks ago, because I heard a voice speaking on top of my recorded voice telling the caller to leave a message, but I was too far away at the time to make out what was being said.
I just received an odd phone call...
On a similar theme... My next-door neighbour said that over the last couple of weeks he had received two phone calls claiming to be from Spark Support. He stated he gave them no information and hung up. A couple of days ago he found that TeamViewer<https://www.teamviewer.com/en/> had been installed on his Win10 laptop computer. TeamViewers "Remote Support Solution", claims... Over 20 million support sessions happen daily on the TeamViewer platform. With our 256Bit AES encryption and ISO27001 certified data centers, providing support to your customers & employees has never been safer or easier. It’s like sitting right next to them, offering the help they need, the moment they need it most. Neither he, nor "the real Spark" claim to have installed it, so my neighbour thinks it may relate to the phone calls he received. He said taken his laptop to an IT shop to get it restored. Be aware that there is a TeamViewer for Linux<https://www.teamviewer.com/en/download/linux/> cheers, Ian.
TeamViewer is legit software (I've used it with clients) and is most likely just abused by scammers (you can use it for free). Cheers, Peter -- Peter Reutemann Dept. of Computer Science University of Waikato, NZ +64 (7) 858-5174 http://www.cms.waikato.ac.nz/~fracpete/ http://www.data-mining.co.nz/ On Sat, Jan 12, 2019, 3:35 PM Ian Stewart <ianstewart56(a)hotmail.com wrote:
I just received an odd phone call...
On a similar theme...
My next-door neighbour said that over the last couple of weeks he had received two phone calls claiming to be from Spark Support. He stated he gave them no information and hung up. A couple of days ago he found that TeamViewer <https://www.teamviewer.com/en/> had been installed on his Win10 laptop computer.
TeamViewers "Remote Support Solution", claims... Over 20 million support sessions happen daily on the TeamViewer platform. With our 256Bit AES encryption and ISO27001 certified data centers, providing support to your customers & employees has never been safer or easier. It’s like sitting right next to them, offering the help they need, the moment they need it most.
Neither he, nor "the real Spark" claim to have installed it, so my neighbour thinks it may relate to the phone calls he received.
He said taken his laptop to an IT shop to get it restored.
Be aware that there is a TeamViewer for Linux <https://www.teamviewer.com/en/download/linux/>
cheers, Ian.
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On Sat, 12 Jan 2019 02:35:00 +0000, Ian Stewart wrote:
A couple of days ago he found that TeamViewer<https://www.teamviewer.com/en/> had been installed on his Win10 laptop computer.
I didn’t think it was possible for that to be remotely installed -- the scammers have to trick you into manually doing the installation. I pity TeamViewer and all its legitimate customers, that the product picks up this bad smell from being a standard part of the toolkit of the miscreants.
I didn’t think it was possible for that to be remotely installed
One explanation of how TeamViewer is installed is by initially pretending to be an Adobe Flash Player installer. More info here... https://www.bleepingcomputer.com/virus-removal/remove-backdoor.teamviewer-tr...
participants (3)
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Ian Stewart -
Lawrence D'Oliveiro -
Peter Reutemann