RE: [wlug] Internet Banking using Ubuntu and Firefox
On Mon, May 09, 2005 at 01:22:10PM +1200, Justin Hyde wrote:
I contacted the bank this morning and received the reply below.
Change banks, let them know why afterwards.
James.
Why ? At the end of the day, while it maybe frustrating that there are support issues with regards to doing Internet banking, I would rather be dealing with a bank that has a closed security policy and keeps my money safely tucked away. Security is their primary responsibility. As Matt said, a polite email to the bank explaining your problems, what you've encountered is a more appropriate action to take. Anyway, when you are more than likely to encounter the same problems with the next bank. Just bear in mind that they won't come up with an instant solution (unless they have already identified this problem) as they will spend time doing testing.
Lindsay Druett wrote:
Anyway, when you are more than likely to encounter the same problems with the next bank.
Just as a matter of interest, I have found ASB, especially since they upgraded their Fastnet webbanking a couple of weeks ago, to be really good in this area. I've never had browser problems.
Bnonn wrote:
Lindsay Druett wrote:
Anyway, when you are more than likely to encounter the same problems with the next bank.
Just as a matter of interest, I have found ASB, especially since they upgraded their Fastnet webbanking a couple of weeks ago, to be really good in this area. I've never had browser problems.
Ditto the National Bank. Perhaps someone should start a wiki page of LinuxFriendlyBanks? :) It won't help poor Justin, but it will help someone selecting a bank initially. Greig.
Greig McGill wrote:
Bnonn wrote:
Lindsay Druett wrote:
Anyway, when you are more than likely to encounter the same problems with the next bank.
Just as a matter of interest, I have found ASB, especially since they upgraded their Fastnet webbanking a couple of weeks ago, to be really good in this area. I've never had browser problems.
Ditto the National Bank. Perhaps someone should start a wiki page of LinuxFriendlyBanks? :) It won't help poor Justin, but it will help someone selecting a bank initially.
I sadly bank with Westpac and have for years, never had any issues with Linux. Just my 2cents to the wiki to be :) Mike
- ASB is fine with 32-bit linux not 64-bit yet. Firefox is automatically close -> X-error when login. - Nationalbank is safe for either 32 or 64. Nigel -- Ask not what the computer can do for you Ask what you can do with your computer.
Just as a matter of interest, I have found ASB, especially since they upgraded their Fastnet webbanking a couple of weeks ago, to be really good in this area. I've never had browser problems.
I used to have a problem with ASB under linux*, but it was ages ago. Years, I think. It's been fine for me for ages. * I seem to recall it was something to do with loading the main webpage and clicking to the online login form from there, but if I bookmarked the form it was fine, or something equally strange. Kiwibank also has great online banking, and have been very receptive to the emails I've sent through pointing out faults in their website (mostly incorrect/incomplete documentation).
* Lindsay Druett <lindsayd(a)waikato.ac.nz> [2005-05-09 04:20]:
Change banks, let them know why afterwards.
Why ?
Because voting with your feet/money is the only incentive that all businesses truly know to appreciate. Of course changing banks is not necessarily a practical option for oneself; that’s a different issue from all the arguments you mention. If it’s not, then I’d alert the bank that it is a potential issue I might leave them for, and prepare my exit for the mid-term (instead of right now), waiting for them to act. If they won’t, well too bad for their business. I wouldn’t go through too much trouble in the short term just to be dogmatic – but the mid- to long-term must not be forgotten either.
At the end of the day, while it maybe frustrating that there are support issues with regards to doing Internet banking, I would rather be dealing with a bank that has a closed security policy and keeps my money safely tucked away. Security is their primary responsibility.
This is a false dilemma. Safety and accessibility are not mutually exclusive options, neither in theory nor among actually available banking options.
Just bear in mind that they won't come up with an instant solution (unless they have already identified this problem) as they will spend time doing testing.
Indeed. Note though that they’ll wise up faster, the higher the rate at which the issue causes them to lose customers. It might also help to tell them that this, that, and the other bank have banking which would work for me today, and ask whether they intend to match that offer. Regards, -- Aristotle
participants (8)
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A. Pagaltzis -
Bnonn -
Daniel Lawson -
Greig McGill -
James Clark -
Lindsay Druett -
Michael Honeyfield -
Nigel Nguyen