big problem with openoffice & libreoffice...

Cairo's been writing fanfiction lately, originally using openoffice .. and most of the time it works fine, but every now and then when she saves and exits she ends up with a zero-byte file. There's plenty of free disk space and I don't see anything in /var/log/messages indicating filesystem trouble, so I tried updating openoffice .. and a while later it happened again. The next time I switched to libreoffice, and set it to always make a backup. Today she's had the same problem again and lost about 40 pages of writing. There's still plenty of free disk space, nothing in /var/log/messages to indicate a filesystem problem, and NO backup. All I know is she's not accidentally highlighting and deleting everything because what gets saved is 0 bytes, NOT an empty document... I've already suggested (after the first time) that she needs to keep regular backups on google docs, or just write everything directly in google docs, but openoffice/libreoffice should NOT be this unreliable and I've never heard of anyone else having similar problems.. Any idea what might be going on here? other technical details; it's a fairly default and up to date install of Ubuntu 10.04 LTS with a default filesystem (I think that's ext4)

Cairo's been writing fanfiction lately, originally using openoffice .. and most of the time it works fine, but every now and then when she saves and exits she ends up with a zero-byte file. There's plenty of free disk space and I don't see anything in /var/log/messages indicating filesystem trouble, so I tried updating openoffice .. and a while later it happened again. The next time I switched to libreoffice, and set it to always make a backup. Today she's had the same problem again and lost about 40 pages of writing. There's still plenty of free disk space, nothing in /var/log/messages to indicate a filesystem problem, and NO backup. All I know is she's not accidentally highlighting and deleting everything because what gets saved is 0 bytes, NOT an empty document... I've already suggested (after the first time) that she needs to keep regular backups on google docs, or just write everything directly in google docs, but openoffice/libreoffice should NOT be this unreliable and I've never heard of anyone else having similar problems.. Any idea what might be going on here? other technical details; it's a fairly default and up to date install of Ubuntu 10.04 LTS with a default filesystem (I think that's ext4)
Maybe it's related in some way to the fsync() bug? https://bugs.freedesktop.org/show_bug.cgi?id=40607 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/817326 Cheers, Peter -- Peter Reutemann, Dept. of Computer Science, University of Waikato, NZ http://www.cs.waikato.ac.nz/~fracpete/ Ph. +64 (7) 858-5174

Maybe it's related in some way to the fsync() bug? https://bugs.freedesktop.org/show_bug.cgi?id=40607 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/817326
Cheers, Peter
Sounds like it could be... I might just suggest she use abiword until openoffice get their shit together. Or permanently.

I was a bit nervous about the delay in actually committing data to the filesystem in ext4, so I opted to stay with ext3. As a result, I've never had a problem with OpenOffice/LibreOffice saving 0-byte files. I've still learned to make regular backups, though. Sandy On 10/10/11 17:32, Peter Reutemann wrote:
Maybe it's related in some way to the fsync() bug? https://bugs.freedesktop.org/show_bug.cgi?id=40607 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/817326 Cheers, Peter

I think she's also been hitting reset instead of shutting down to boot into wintendo .. I've suggested she do her writing in Abiword from now on, as well as only using reset when the machine won't respond to anything else, and hopefully that'll solve the issue. On 10 October 2011 19:34, Sandy <sandwalker(a)gmail.com> wrote:
I was a bit nervous about the delay in actually committing data to the filesystem in ext4, so I opted to stay with ext3. As a result, I've never had a problem with OpenOffice/LibreOffice saving 0-byte files. I've still learned to make regular backups, though.
Sandy
On 10/10/11 17:32, Peter Reutemann wrote:
Maybe it's related in some way to the fsync() bug? https://bugs.freedesktop.org/**show_bug.cgi?id=40607<https://bugs.freedesktop.org/show_bug.cgi?id=40607> https://bugs.launchpad.net/**ubuntu/+source/libreoffice/+**bug/817326<https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/817326>Cheers, Peter
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participants (3)
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Bruce Kingsbury
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Peter Reutemann
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Sandy