Laptop not connecting to wired Internet
I have an Acer 5315 Laptop and am running Jaunty 64 bit I did some upgrades and now it won't connect to the wired Internet . However when I run the live cd it connects . How do I diagnose the problem ? -- Ron Dean 2 Shannon Place Nawton Hamilton Ph 8493904
If you could please give us the output, of the command ifconfig -a, and the route command, along with the IP of your router. Should give us a good indication of where to start.
Ronnie Collinson wrote:
If you could please give us the output, of the command ifconfig -a, and the route command, along with the IP of your router. Should give us a good indication of where to start. ------------------------------------------------------------------------
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My Internet provider is ihug Attached Data -- Ron Dean 2 Shannon Place Nawton Hamilton Ph 8493904 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:14 errors:0 dropped:0 overruns:0 frame:0 TX packets:14 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:890 (890.0 B) TX bytes:890 (890.0 B) pan0 Link encap:Ethernet HWaddr 1a:84:4b:56:8a:dd BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr 00:1f:3a:bb:97:22 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wmaster0 Link encap:UNSPEC HWaddr 00-1F-3A-BB-97-22-00-00-00-00-00-00-00-00-00-00 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) route Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface
Ok, the ifconfig command isnt showing an ethernet port interface, try bringing it up manually by using sudo ifconfig eth0 up. Post any errors and/or the new ouput of ifconfig -a
Ok, the ifconfig command isnt showing an ethernet port interface, try bringing it up manually by using sudo ifconfig eth0 up. Post any errors and/or the new ouput of ifconfig -a
ifconfig -a shows all existing interfaces, even if they're not up. Ron: can you send the output of "sudo lspci" please? this will list all devices on your system, and will help with diagnosing the problem with your network. Have you rebooted since running the updates?
On Sun, May 10, 2009 at 9:43 PM, Daniel Lawson <daniel(a)meta.net.nz> wrote:
Ok, the ifconfig command isnt showing an ethernet port interface, try bringing it up manually by using sudo ifconfig eth0 up. Post any errors and/or the new ouput of ifconfig -a
ifconfig -a shows all existing interfaces, even if they're not up.
Good point, a sudo lsmod could be useful as well please
Daniel Lawson wrote: Here is the output of lspci ron(a)ron-laptop:~$ sudo lspci 00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03) 00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03) 00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03) 00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03) 00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03) 00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03) 00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03) 00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3) 00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03) 00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03) 00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03) 05:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5906M Fast Ethernet PCI Express (rev 02) 06:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01) ron(a)ron-laptop:~$ also the output of ifconf from the live cd which I get an Internet connection eth0 Link encap:Ethernet HWaddr 00:1b:38:e1:42:f2 inet addr:192.168.1.5 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::21b:38ff:fee1:42f2/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:11 errors:0 dropped:0 overruns:0 frame:0 TX packets:28 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1638 (1.6 KB) TX bytes:4771 (4.7 KB) Interrupt:18 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:4 errors:0 dropped:0 overruns:0 frame:0 TX packets:4 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:240 (240.0 B) TX bytes:240 (240.0 B) pan0 Link encap:Ethernet HWaddr 22:33:11:80:95:c9 BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr 00:1f:3a:bb:97:22 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wmaster0 Link encap:UNSPEC HWaddr 00-1F-3A-BB-97-22-00-00-00-00-00-00-00-00-00-00 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Ok, the ifconfig command isnt showing an ethernet port interface, try bringing it up manually by using sudo ifconfig eth0 up. Post any errors and/or the new ouput of ifconfig -a
ifconfig -a shows all existing interfaces, even if they're not up.
Ron: can you send the output of "sudo lspci" please? this will list all devices on your system, and will help with diagnosing the problem with your network.
Have you rebooted since running the updates?
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-- Ron Dean 2 Shannon Place Nawton Hamilton Ph 8493904
http://www.ubuntugeek.com/how-to-get-atheros-ar5007eg-or-ar242x-wireless-car... Method 2 might be what you're looking for. Cheers, Chris 2009/5/10 Ron Dean <rvdean(a)ihug.co.nz>
Daniel Lawson wrote:
Here is the output of lspci ron(a)ron-laptop:~$ sudo lspci 00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03) 00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03) 00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03) 00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03) 00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03) 00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03) 00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03) 00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3) 00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03) 00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03) 00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03) 05:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5906M Fast Ethernet PCI Express (rev 02) 06:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01) ron(a)ron-laptop:~$
also the output of ifconf from the live cd which I get an Internet connection
eth0 Link encap:Ethernet HWaddr 00:1b:38:e1:42:f2 inet addr:192.168.1.5 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::21b:38ff:fee1:42f2/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:11 errors:0 dropped:0 overruns:0 frame:0 TX packets:28 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1638 (1.6 KB) TX bytes:4771 (4.7 KB) Interrupt:18
lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:4 errors:0 dropped:0 overruns:0 frame:0 TX packets:4 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:240 (240.0 B) TX bytes:240 (240.0 B)
pan0 Link encap:Ethernet HWaddr 22:33:11:80:95:c9 BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
wlan0 Link encap:Ethernet HWaddr 00:1f:3a:bb:97:22 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
wmaster0 Link encap:UNSPEC HWaddr 00-1F-3A-BB-97-22-00-00-00-00-00-00-00-00-00-00 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Ok, the ifconfig command isnt showing an ethernet port interface, try bringing it up manually by using sudo ifconfig eth0 up. Post any errors and/or the new ouput of ifconfig -a
ifconfig -a shows all existing interfaces, even if they're not up.
Ron: can you send the output of "sudo lspci" please? this will list all devices on your system, and will help with diagnosing the problem with your network.
Have you rebooted since running the updates?
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-- Ron Dean 2 Shannon Place Nawton Hamilton Ph 8493904
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participants (4)
-
Chris O'Halloran -
Daniel Lawson -
Ron Dean -
Ronnie Collinson