On Sat, 14 Sep 2019 05:36:00 +0000, Ian Stewart wrote:
Maybe the "actual" decline in revenue for HP in printers and supplies is that they didn't factor in the Japanese printer manufacturers: Sharp, Canon, Toshiba, Kyocera, Brother, OKI, Epson, Ricoh, FujiXerox, Konica Minolta, etc.
Hmm, I don’t know. All those vendors have been there right from the early days, along with HP. What would have changed lately?
For customers, a favourable aspect of some of these Japanese companies, is that they have retail and service outlets in small, out-of-the-way cities, ...like Hamilton.
As someone who has suffered his second printer breakdown in five years, what would you recommend? Given that it has to be Linux-compatible. I used to have an Epson before that, which lasted a good long time (from before my switch to Linux!) before giving up the ghost. Then I went HP, because they have good Linux support with the open-source HPLIP drivers. That failed within the extended-warranty period, so Harvey Norman gave me a full credit on the purchase price (sans extended warranty charge, of course). I used that to get an Epson from them, which lasted nearly two years before it, too, gave trouble. They’re looking at it now. What next? I’ve been sticking with inkjets because my printing volume needs are low. Is this a sensible policy? Any suggestions? (Of course, if they manage to fix the Epson, I’ll just continue with that for now.)