(I apologise for the spam if you've gotten this twice. I think the email I originally sent it from is not subscribed to this list). Hi all! I'm in a bit of a bind. We're experiencing very poor connectivity at the moment from Slingshot. We're lucky to be able to stay online for more than 3 minutes at a time. I've just called Slingshot support and a very bored woman who sounded like it was beneath her to even talk to me was very unhelpful. refused to run any checks on the line or check logs or anything at their end unless I tried an alternative router on the line. She basically wanted me off the phone as fast as possible - presumably so she could get back to her WoW game or Puzzle Pirates or something more important than actual customer support (I tell you - if we had someone who behaved like that to customers at Quicksilver they'd be on notice pretty bloody fast!) Anyway - does anyone have a spare adsl router that I could borrow for a day or so to do some troubleshooting and see if it is my problem or Slingshot's problem. I'm in the process of choosing another provider because we've not been hapy with the service from Slingshot for some time but I'd kinda like to work out if it's a hardware issue or a connection issue before we switch. If I had the knowledge and the skills I'd probably just bite the bullet and rewire the jackpoints in this house - the current phone wiring seems a little amateurish - but we've had no troubles with any telecommunications services up until a couple of weeks ago. I have a drum of cat 5 but no skills on how to use it - *sigh* anyways - if anyone has a spare serviceable adsl router they would be willing to loan me I would be most grateful! James. -- James Pluck PalmOS Ergo Sum "Dear IRS: I would like to cancel my subscription. Please remove my name from your mailing list..."