On Tue, 3 Jul 2018 22:37:12 +1200, I wrote:
PB Tech has admitted not properly informing customers of their rights over extended warranties, and also promoting a special offer on Apple watches to 100,000 people when it only had 14 in stock at that price.
<https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12082433>
Update on that case <https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12134926>: they have been fined $77,000 over the extended-warranty offences. Seems they only copped a warning over the Apple watch promotion. Note this: Consumer magazine has labelled extended warranties as worthless in most cases, given customers are being sold rights they already enjoy under the Consumer Guarantees Act (a notable exception is goods sold for business use, which are not covered by the CGA). However: The retailer continues to sell its extended warranties (whose cost varies by product), pushing advantages over the CGA such as a provision to supply a loan unit while a product is repaired.