Hi After installing Ubuntu on the weekend at the install fest, I tried accessing my internet banking service with HSBC. I got an error message saying that I should use IE or Netscape. I contacted the bank this morning and received the reply below. Could someone using Ubuntu and Firefox check whether they can access https://ebank.hsbc.co.nz to see if its just my computer or a general problem. Could someone recommend a way of getting around the customer services people at the bank and through to the IT guys? As an aside, I could access this banking service using Firefox on my WINXP setup. Cheers Justin Hyde Dear Andrew, RE: HSBC Internet Access We thank you for your email. Please be advised to access the HSBC Internet Banking you will need to use one of the following: Web Browser Version PC's Internet Explorer 5.5 and 6.0 Netscape Navigator 7.0 MAC's Internet Explorer 5.1.7 for Mac OS 8.1.9.x Internet Explorer 5.2.3 for Mac OS X We apologise for the inconvenience and thank you for your patience. If you require further assistance please call our Direct Service Centre 24 hours a day, 7 days a week on 0800802380 (within New Zealand) or 09 3660366 (from overseas). Kind regards, Tatiana Mendoza Customer Service Consultant Direct Service Centre www.hsbc.co.nz --Original Message-- I have a new computer at home that has the Ubuntu version of linux as its operating system and Firefox as its web browser. When I tried accessing HSBC internet banking I was not allowed by HSBC to log on saying that I needed to Internet Explorer or Netscape Navigator. I believe that Friefox and Linux are widely accepted in the IT community, so I am puzzled as to why HSBC is not allowing access through these systems. I had to log into my old computer that has Windows XP so I could send this message from HSBC internet banking. Cheers