It seems that what Spark are trying to overcome with this initiative is...
"...the process of getting [fibre] installed is often problematic and can involve lots of hassle. For many customers, that can prove a turnoff as the installation process seems just too hard."
Good luck with that... Our fibre installation took from Feb to Oct. First they never contacted me and then we had incompetent people not being able to get a blockage sorted: the 4th callout finally figured out that there was a blockage (time between callouts usually several weeks)! A month later, the next callout finally fixed the blockage and we could at last organize a date for having someone connecting our fibre in the house. Communication was absolutely appalling. You never knew what happened at a callout. Even ringing the company in charge of connecting the fibre couldn't tell us anything, since everything is contracted out (don't know how many levels of contraccting involved). Reliability: yesterday morning, fibre customers in Hamilton had loss of service... The only glitch so far since our switch to fibre. Cheers, Peter -- Peter Reutemann Dept. of Computer Science University of Waikato, NZ +64 (7) 858-5174 http://www.cms.waikato.ac.nz/~fracpete/ http://www.data-mining.co.nz/