James Pluck wrote:
Who were you dealing with at PB Tech? I've always dealt with Jann in there and gotten great service, however whenever I have to deal with one of the chinese staff members I find the service is shite.
One of the Chinese guys -- as soon as he saw the purchase date was a month and two days ago he refused to offer any support. (I possibly should've asked for the manager rather than asking if that was the service I'd still get if I quoted the Consumer Guarantees Act.) I've also been asked to help spec out a PC for someone -- PB Tech will -not- be on the shortlist for that. I'll probably drop off a... rather pointed letter to the manager today explaining why I don't consider their support "reasonable" as defined by the Act. (and no, the invoice doesn't state a one-month warranty anywhere. their website is vague on the matter.) I'd figured that for hardware that's on the site and of a known price, they'd be a reasonable port of call. now, well, not so much. Bruce wrote:
spare, as in I'll be ripping it out of a working machine that isn't even actually mine but you can borrow it for a half hour if it helps :)
Unfortunately it'd be for troubleshooting a (very) intermittent fault, which means probably four-five days before I'd be sure... :/ (more a matter of dotting Is and crossing Ts, but if I put say a Radeon in and hit trouble it'd be good to eliminate everything. yep, the current supply matches the specs for the nVidia, and others with the same problem have still had it after beefing their PSU up.) butting -- http://homepages.ihug.co.nz/~butting