yes, it should be https://www.ebank.hsbc.co.nz/ WINXP browser = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.6) Gecko/20050321 Firefox/1.0.2 Browser String from www.showmyip.com = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.6) Gecko/20050321 Firefox/1.0.2 Have to reboot to get Ubuntu version, post shortly -----Original Message----- From: mglb1-forwarding Sent: Mon 09/05/05 13:30 To: Waikato Linux Users Group Cc: Subject: Re: [wlug] Internet Banking using Ubuntu and Firefox On Mon, 2005-05-09 at 13:22 +1200, Justin Hyde wrote:
Hi
After installing Ubuntu on the weekend at the install fest, I tried accessing my internet banking service with HSBC.
I got an error message saying that I should use IE or Netscape. I contacted the bank this morning and received the reply below.
Could someone using Ubuntu and Firefox check whether they can access https://ebank.hsbc.co.nz to see if its just my computer or a general problem.
Assuming you meant https://www.ebank.hsbc.co.nz/ then yes, I too get an error message.
Could someone recommend a way of getting around the customer services people at the bank and through to the IT guys?
The only way I can think of is to ask the customer services people. I find email often works better than phone for these sort of problems.
As an aside, I could access this banking service using Firefox on my WINXP setup.
Now this is strange. What version or Firefox were you using under WinXP? They are most probably doing their browser detection using the UserAgent string that your browser supplies which I would have thought would have been fairly similar between Linux and Windows. Perhaps not... You could try going to http://www.showmyip.com/ in both Windows and Linux, and recording the Browser (UserAgent) string it reports, I'd be interested in seeing how they differ. Regards -- Matt Brown matt(a)mattb.net.nz Mob +64 275 611 544 www.mattb.net.nz _______________________________________________ wlug mailing list | wlug(a)list.waikato.ac.nz Unsubscribe: http://list.waikato.ac.nz/mailman/listinfo/wlug