Wow, that's pretty cool. Does DSE support this procedure, do you know, or is it just that he likes to tinker himself? Because if DSE supports that, I couldn't help but recommend them to others.
I don't think its policy, but as all the staff have to do afterwards is run the system restore disk to have a clean system Its an excellent idea. Also it increases the local knowledge in the shop. Kudos to matt for this. But as he is a real tech, Part of the sales staff, and a linux geek on the side. Its just the sort of option he would come up with. Personally its just straight up excellent service. Is there a service award in Hamilton we can recommend him for , maybe a radio stations morning tea or something, They used to have them, could we recommend matt as A++ for service ???